TikTok works with industry experts, non-governmental organisations, and industry associations around the world in our commitment to building a safe platform for our community. We collaborate with organisations in different regions to share best practices, create programs, and exchange ideas on safety-related topics.

Programs

We regularly work with experts in online security, wellness, digital literacy, and family safety to help provide advice and resources for you and your family.

Fact-checking

In partnership with Australian Associated Press (AAP), Agence France-Presse (AFP), Animal Político, Code for Africa, dpa Deutsche Presse-Agentur, Estadão Verifica, Facta, Lead Stories, Logically, Newschecker, Newtral, PolitiFact, Reuters, Science Feedback, and Teyit

We’re committed to fighting against harmful misinformation. Our fact-checking partners help review and assess the accuracy of content across more than 60 markets. If content violates our misinformation policies, we either remove it from our platform and notify the creator or it becomes ineligible for recommendation into anyone’s For You feed. If fact-checking results are inconclusive, we may add a prompt to notify viewers the content could not be substantiated and to consider before sharing potential misinformation.

Media literacy

In partnership with the National Association for Media Literacy Education (NAMLE)

TikTok’s “Be Informed” video series addresses an important building block of digital citizenship: media literacy, which strengthens the ability to access, analyse, evaluate, create, and act using all forms of communication. With our “Be Informed” series, the TikTok community is encouraged to think critically about not only the content they come across online, but also the content that they themselves create. Learn more

Body inclusivity

In partnership with the National Eating Disorders Association (NEDA)

TikTok connects people who are looking for support with important resources directly from our app. We redirect searches and hashtags – for terms provided by NEDA, or associated with unsafe content we’ve removed from our platform – to the NEDA Helpline, where NEDA can then provide our community with confidential support, tools, and resources. Learn more

Digital well-being

In partnership with The Jed Foundation, The Trevor Project, Providence Health, Seize the Awkward, National Suicide Prevention Lifeline, and Crisis Text Line

It’s important for our community members to look after their well-being, which means having a healthy relationship with online apps and services. Our Digital well-being features, including Daily Screen Time and Restricted Mode, empower our community to create the TikTok experience that’s right for them. We also worked with TikTok creators to launch in-feed screen time management reminders through our “You’re in Control” safety video series.

We recognise that having conversations about mental health, or asking for help can be really hard, which is why we’ve partnered with leading mental health advocacy organisations to help bring their message to TikTok as a way to foster ongoing conversations around emotional wellbeing. We also offer reporting tools and support resources for people who need direct help or see a video of someone who is referencing self harm. Learn more

Family education

In partnership with ConnectSafely, and the Family Online Safety Institute (FOSI).

TikTok has important partnerships with leading youth safety organisations, including ConnectSafely and the Family Online Safety Institute. Together, we help parents and caregivers learn about TikTok and how their teen can be a safe and savvy internet user. We actively educate families about the safety tools and controls built into TikTok and encourage ongoing conversations about digital well-being and technology use.

Countering Violent Extremism

In partnership with Tech Against Terrorism

TikTok takes an uncompromising stance against violent extremism on or off our platform. Our mission is to inspire creativity and bring joy, and any attempt to promote violence runs counter to that mission and our values. We are proud to be members of Tech Against Terrorism, which supports the tech industry in tackling terrorist exploitation of the internet, whilst respecting human rights.

Membership in Tech Against Terrorism provides practical and operational support to the Trust & Safety teams tasked with preventing violent extremists from using our platform to perpetrate harm. We work with them to strengthen our policies and stay up to date on current trends and scholarship.

Safety resources

If you or someone you love is going through a difficult time, please contact an organisation that can provide the support you need.

Global

Local

Argentina
- Chicos.net
- Grooming Argentina
  - - Tel: +54 911 2481 1722
Australia
- ySafe
  - Guide to TikTok for Aussie Parents and Guardians
- Alannah & Madeline Foundation
- Butterfly Foundation
- Kids Helpline
  - Tel: 1800 55 1800
  - Chat
- Lifeline
  - Tel: 13 11 14
  - Chat
- Live for Tomorrow
- Providence
Austria
- TelefonSeelsorge
  - Tel: 142
Belgium
- Zelfmoordlijn
  - Tel: 1813
Brazil
- Centro de Valorização da Vida
  - Tel: 188
- SaferNet Helpline
Canada
- Canada Suicide Prevention Service
  - Tel: 1 833 456 4566
- Kid's Help Phone
  - Tel: 1800 668 6868
Colombia
- Red PaPaz
Denmark
- Livslinien
  - Tel: 70 201 201
Finland
- MIELI Suomen Mielenterveys
  - Tel: 09 2525 0111
France
- 3114
- Guide de la sécurité sur TikTok
- Association e-Enfance
  - Guide TikTok à l’usage des parents
- S.O.S Amitié
  - Tel: 09 7239 4050
- SOS Suicide Phénix
  - Tel: 01 4044 4645
Germany
- BSI – Bundesamt für Sicherheit in der Informationstechnik
- Deutschland sicher im Netz e. V. (DsiN)
- Elternguide.online
- Freiwilligen Selbstkontrolle Multimedia-Diensteanbieter
  - TikTok-Leitfaden für Eltern und Erziehungsberechtigte
- Internet-Beschwerdestelle
- Nummer gegen Kummer
  - Tel: 116111
  - Internetbetrug
- SCHAU HIN!
- Telefonseelsorge
  - Tel: 080 0111 0111
Greece
- Suicide Prevention Centre Klimaka NGO
  - Tel: 1018
Hungary
- Kék Vonal Gyermekkrízis Alapítvány
  - 116 111 (For children and young adults under the age of 24)
  - 116 000 (For adults who worry about a child's safety - online or offline)
Indonesia
- Kementerian Kesehatan Republik Indonesia
  - Tel: 119
Ireland
- Samaritans
  - Tel: 116 123
- Text50808
  - Text "HELLO" to 50808
Israel
- ניתן לפנות לער”ן ברשת
  - Tel: 1201 1201
Italy
- Suicide Prevention Telefono Azzurro
  - Tel: 1 96 96
- Suicide Prevention Telefono Amico
  - Tel: 02 2327 2327
- Unione Nazionale Consumatori
  - Guida all’Uso Sicuro di TikTok
Japan
- 日本いのちの電話連盟
  - Tel: 057 078 3556 (10am - 10pm)
- 東京自殺防止センター（匿名で電話できます）
  - Tel: 03 5286 9090 (8pm - 2.30am)
- いホットライン
  - 0120 279 338
- 生きづらびっと
- NHKハートネット
- 内閣府：保護者向け普及啓発リーフレット
- 内閣府：児童虐待、いじめ、ひきこもり、不登校等についての相談・通報窓口
- 安全ネットづくり促進協議会：保護者のためのスマートフォン安心安全ガイド
- TikTokを安心安全に利用するために：保護者の皆さま向けガイド
- TikTokを安全に使うために（10のヒント集)
- TikTok安全推進チームアカウント
Lebanon
- Embrace
  - Tel: 1564
Malaysia
- Befrienders
  - Tel: 037 627 2929
- HumanKind Community Counselling
  - Tel: 012 300 5453
- Yayasan Generasi Gemilang:
- Life Line Association Malaysia
  - Tel: 034 265 7995
- Malaysian Mental Health Association
  - Tel: 032 780 6803
- Pertubuhan Pertolongan Wanita
- The Mind Faculty KL
  - Tel: 032 780 6803
- Women's Aid Organisation
  - Tel: 03 7956 3488
  - WhatsApp: 018 988 8058
Mexico
- Consejo Ciudadano
  - Tel: +52 55 5533 5533
- Comenzar de Nuevo
  - Tel: +52(81) 8129 4683 / +52(81) 8129 4684
- Fundacion PAS
Netherlands
- 113 zeelfmoordpreventie
  - Tel: 0800 0113
- MIND Korrelatie
  - Tel: 0900 - 1450
- TikTok Gids voor Ouders en verzorgers
New Zealand
- Lifeline Aotearoa
  - Tel: 0800 543 354
  - Text "HELP" to 4357
- Youthline Helpline
  - Tel: 0800 376 633
  - Text: 234 (8am - 12am)
- 1737
Pakistan
- Umang Pakistan
  - Tel: (92) 0311 778 6264 / 0311 (77UMANG)
Philippines
- Department of Health – National Center for Mental Health (NCMH) Crisis Hotlines
  - Tel: 0917 899 8727 (USAP) / (02) 7-989-8727 (USAP)
- Hopeline PH
  - +632 8804 4673 PLDT
  - 091 7558 4673 Globe
  - 091 8873 4673 Smart
  - 2919 for Globe/TM (toll-free)
- In Touch Philippines-Crisis Line
  - Landline: +63 2 8893 7603
  - Globe: +63 917 800 1123
  - Sun: +63 993 893 8944
- Manila Lifeline Centre
  - Tel: (02) 896 9191 or 0917 854 9191
- Philippine Mental Health Association
  - Tel: 0995 093 2679
Poland
- Telefon Zaufania dla Dzieci i Młodzieży
  - Tel: 116 111
Republic of Lithuania
- Vaikų linija (Child line)
  - Tel: 116 111
Russia
- РОЦИТ: Для родителей
- Телефон доверия
  - Tel: 8800 2000 122
Kazakhstan
- ЮНИСЕФ
  - TikTok совместно со специалистами ЮНИСЕФ подготовили «Семейное руководство»
Singapore
- Belle
- Institute of Mental Health
  - Tel: 6389 2222
- Samaritans of Singapore
  - Tel: 1800-221-4444
  - Text
- TOUCH Mental Wellness
  - Tel: 1800 377 2252 (Monday - Friday, 10am - 6pm)
- Singapore Association for Mental Health
  - Tel: 1800 283 7019 (Monday - Friday, 9am - 1pm & 2pm - 6pm)
- Mindline
South Africa
- Childline South Africa
  - Tel: 116
- The South African Depression and Anxiety Group (SADAG)
  - Tel: 0800 567 567 / 0800 456 789
South Korea
- 자살예방상담전화
  - Tel: 1393
- 청소년전화
  - Tel: 1388
- 정신건강상담전화
  - Tel: 1577 0199
- 한국생명의전화
  - Tel: 1588 9191
- 선플재단
Spain
- Telefono de la esperanza
  - Tel: 717 003 717
Switzerland
- 143
Taiwan
- TikTok 安全準則監護人指南：網路挑戰
- 安心專線
  - Tel: 1925
Thailand
- กรมสุขภาพจิต กระทรวงสาธารณสุข
  - Tel: 1323
- สะมาริตันส์
  - Tel: 02 713-6793
Turkey
- Aile, Çalışma ve Sosyal Hizmetler Bakanlığı
  - Tel: 144
United Kingdom
- Beat
- Internet Matters
  - Inside TikTok
  - Parental Controls Guide
- Samaritans
  - Tel: 116 123
- SWGfL
United States
- BeStrong
- ConnectSafely
  - The Parent's Guide to TikTok
- Crisis Text Line
  - Tel: 741 741
- Cyberbullying Research Center
- Digital Wellness Lab
- DQ Institute
  - TikTok Family Safety Toolkit
- Family Online Safety Institute
  - How To Be A Good Digital Parent Toolkit
  - TikTok Tools & Resources For Families
- National Association for Media Literacy Education
- National Center for Missing & Exploited Children
- National Eating Disorder Association
- National Suicide Prevention Lifeline
  - Tel: 1800 273 8255
- OnguardOnline.gov
- Providence Health
- S.A.F.E Alternatives
- Seize the Awkward
- StopBullying.gov
- The JED Foundation
- The Trevor Project
Vietnam
- Bộ Công an Việt Nam
  - Tel: 113
- Tổng đài Quốc gia Bảo vệ Trẻ em
  - Tel: 111

Content Advisory Council

The Content Advisory Council brings together a group of independent online safety experts and thought leaders who can help us develop forward-looking policies and programs that not only address the challenges of today, but also plan ahead for the next set of issues that our industry will face.

The Council members we’ve assembled represent a diverse array of backgrounds and perspectives, and have spent much of their lives researching, studying, and analysing issues relevant to online platforms like TikTok, such as child safety, hate speech, misinformation, and bullying. We work with our Council to gain unvarnished views on and advice around our policies and practices as we continually work to improve. We’re excited to have members who represent legal, regulatory, and academic expertise, as well as the needs and perspectives of our diverse community. Learn more