For Parents: Safety Center
Hello, parents! On this page you’ll find information and resources to help you understand TikTok, and the tools you can employ to control your teen's experience. and how to help your teenager have the best experience with the app and community. More generally, we encourage you to take an active role in your teen's online experience overall. Start the conversation early about internet safety, online privacy, and the options available to them. Your guidance can be invaluable!
What is TikTok?
TikTok is a destination for short-form mobile videos. Our mission is to inspire creativity and bring joy and we're working on this mission by enabling our users to connect and express themselves authentically. The platform offers a home for creative expression where users can enjoy an eclectic range of immersive, genuine, and entertaining videos - from dance challenges to lip-syncing to DIY tutorials to historical parodies to internet memes.
Who is TikTok intended for?
The full TikTok experience is intended for users age 13 and over. If you learn that your child under the age of 13 has registered for a 13+ TikTok account, you may alert us at firstname.lastname@example.org. We will promptly take appropriate action. For more on appropriate use, please see our Terms of Service and Community Guidelines.
In the US, children under the age of 13 are able to register for a separate experience that introduces additional safety and privacy protections designed specifically for this audience. The environment for younger users does not permit the sharing of personal information, and users cannot do things like share their videos on TikTok, comment on others' videos, message with users, or maintain a profile or followers.
Can I prevent my teen from downloading TikTok?
We encourage you to oversee your teen’s internet use, including any apps they may download. Both iOS and Android provide parental controls that let you block or limit specific apps, features, movies, music, and more at the device level. Because the full TikTok experience is for users 13 and over, we’ve given it a strict 12+ app store rating. This allows you to use parental controls built-in to the device, to simply block our apps from your child’s phone. Please see the Apple App Store or Google Play Store instructions for more on parental controls (or “restrictions”) and how to enable them.
How can I help keep my teen safe on TikTok?
When people use TikTok, we know they expect an experience that is fun, authentic, and safe. As part of our ongoing commitment to providing users with features and resources to have the best experience on TikTok, we have introduced private account settings and Family Pairing to help parents and guardians keep their teens safe on TikTok.
In addition, the ability to send and receive direct messaging is restricted to registered accounts ages 16 and older.
What is Family Pairing?
Family Pairing links a parent's TikTok account to their teen's and once enabled, they will be able to control Digital Wellbeing features, including:
- Screen Time Management: Control how long their teen can spend on TikTok each day.
- Direct Messages: Limit who can send messages to the connected account or turn off direct messaging completely. Please note: direct messaging is automatically disabled for registered accounts between the ages of 13 and 15.
- Restricted Mode: Restrict the appearance of content that may not be appropriate for all audiences.
To enable Family Pairing, two devices are required: a parent or guardian's logged-in TikTok account as well as the teen's logged-in TikTok account. On both devices, navigate to the Digital Wellbeing section under settings to begin the Family Pairing process. Parent or guardians must scan a QR code that is displayed from the teen's account in-app to pair the accounts and enable Family Pairing features.
How can my teen control who sees their videos and sends them messages?
In addition to Family Pairing, we have a number of tools in place to help you control your teen's experience, including limiting who can see their uploaded content, follow them, and send them messages by making their account private. With a private account, your teen can approve or deny followers and restrict their uploaded content and incoming messages to followers only. If your teen has a public profile, anyone signed into TikTok can view that user’s public videos. However, only approved followers can send them a message. Whether users choose to have a public or a private account, they can always:
- Block another from contacting them at any time
- Save a video privately so that content will not be viewable by any other user
Please remember: Even with a private account, profile information – including profile photo, username, and bio – will be visible to all users. Counsel your teen not to reveal personal information such as age, address, or phone number in his/her profile.
How can my teen report inappropriate content or behavior?
If you or your teen sees something that might violate our Terms of Service or Community Guidelines, please report it so our moderation team can take appropriate action. Users can report a specific video, user, or comment right within the app itself.Furthermore, your teen can block another user from being able to view their content or send them messages.
There are several resources for parents to utilize when deciding the best TikTok experience for their child.
- Family Online Safety Institute: The Family Online Safety Institute is an international, non-profit organization which works to make the online world safer for kids and their families.
- ConnectSafely: A non-profit organization dedicated to educating users of connected technology about safety, privacy and security. Here you’ll find research-based safety tips, parents’ guidebooks, advice, news and commentary on all aspects of tech use and policy.
- TikTok's Top 10 Tips for Parents: Review key tips for parents of teens using TikTok.
- TikTok Parental Guide: Comprehensive guide that show parents how to use key tools and features on TikTok.
For more settings that can help your teen control their TikTok experience, visit our Tools page.
Educating yourself, or your friends and family, about internet best practices is an important step toward staying safe online. For those in the US, here are some resources you may find helpful:
- StopBullying.gov: Learn how to identify bullying and stand up to it safely.
- WiredSafety: A nonprofit providing innovative and effective tools to help young people make wise choices in a world of media and technology.
- OnguardOnline.gov: A program of the Federal Trade Commission that provides practical tips from the government and technology industry on protecting against internet fraud.