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Tragic events support

What is a tragic event?

Tragic events are significant, distressing, and often unexpected incidents that result in harm, loss, or suffering to individuals or communities. They can encompass both natural disasters such as earthquakes, floods, and hurricanes, and intentional or accidental incidents like car accidents, terrorist attacks, mass shootings, or explosions. These events can range from personal losses, such as the sudden death of a loved one, to large-scale events that impact many people.

How to get support for a tragic event?

Facing the aftermath of a tragic event can be an emotional and isolating experience. If you or someone you know has been impacted by a tragic event, please know that help is out there and you are not alone. We encourage you to seek help from mental health professionals, hotlines, or personal or community support networks. In addition to reviewing our Mental Well-being Guide, we recommend reaching out to support organizations in your region:

Learn more

There are tools available allowing you to choose how you interact with content related to a tragic event to support your well-being:

  • Set boundaries: News and media coverage of a tragic event can be a way to stay informed, but continuously interacting with it can result in increased anxiety. Stay in tune with your emotions. Balance staying informed with finding alternate activities that uplift and soothe you. You can choose to manage your FYP and use available features such as ‘not interested‘ to reduce this type of content on your feed.
  • Find a local or online support group (such as those in our resource list): There’s strength in unity. Consider joining support groups, either in your community or online. Shared experiences can remind you that you’re not going through this pain alone.
  • Lean on your circle of family, friends, and community members: Sometimes we avoid loved ones when we are having a hard time. But isolation can make us feel more alone. Talking to, or just being with people you trust, may offer some relief.
  • Take care of your well-being: Some support techniques you may try include journaling, reading, spiritual practices, meditating, listening to music, spending time in nature, or other activities that allow you to process your emotions.

What you share is just as important as deciding whether to share. Research shows that stories of coping, hope, and recovery can help others. You have a unique voice, perspective, and experience – use them to shape your own message and impact. It’s also important to take precautions to ensure that the information you engage with and share is reliable and accurate. You can do this by seeking out credible and authoritative sources and verifying information before sharing. When responding to a tragic event, consider the following questions:

  • Could this content have a negative impact on people viewing it (e.g. exposing them to violent images or conspiracy theories)?
  • Am I sharing information that has not been provided by a trusted source, such as a government department or an authoritative news agency?
  • Could this content unintentionally harm the victims, their families, friends, community, or others impacted by this event?
  • Could this content contribute to the current state of fear or panic surrounding the tragic event?
  • Does the content include graphic audio, text, or images that could be harmful or distressing to others, particularly those impacted by the event?
  • Does this content blame a certain community or communities for the tragic event?
  • When responding to a tragic event caused by individual(s), could this content promote the actions of the individual(s) responsible for the tragic event or inspire others to carry out violence?

If you do decide to post content in response to a tragic event:

  • When sharing or discussing violent or hateful behavior, provide context that shows you are not supporting the behavior. This can include commenting on the negative impact on communities.
  • Avoid graphic details and content that may cause harm to the victims, their families, friends, community, or others impacted by the tragic event. If sharing this content, provide trigger warnings and use tools to blur graphic images as well as the identities of individuals in your post.
  • To help prevent the spread of misinformation during an evolving tragic event, take precautions to ensure that the information you share is from a trusted source, such as a government institution or authoritative news agency.
  • If posting about a tragic event caused by an individual(s), focus on the victims, survivors, and responders and avoid sharing information about the individual(s) responsible for the tragic event.
  • Do not share any content produced by the individual(s) responsible for the tragic event, which could inspire others to conduct violence.

How to report concerning TikTok content:

Being part of the wider TikTok community means making sure your fellow community members feel safe and supported. In order to keep our platform safe and positive, we empower people to report content that violates our Community Guidelines. All of our reporting is anonymous, meaning the original uploader will not be notified of your identity if you decide to report a piece of content.

How to anonymously report a video:

If you see a video on TikTok that you believe violates our Community Guidelines, please report it to us. To report a video in your TikTok app:

  1. Go to the video you need to report.
  2. Press and long hold on the video
  3. Select Report, tap on the ‘relevant topic category’ and then submit report under the ‘topic’.
  4. You can also use our online form to report content on TikTok

What happens after you report a piece of content?

  • Content that is reported by users goes through human moderation, with assistance from TikTok’s automated tools, and we will take the appropriate action.
  • We will update you on the status and progress of your report in your Inbox.

If it is found that the content violates our Community Guidelines, action may include:

  • Removing the violative content from the platform
  • Content may be ineligible for the For You feed
  • Providing a violation message to the creator about this content. This would never include details of who reported this content to TikTok.

What if I disagree with a violation decision made related to content I posted?

  • If you don’t agree with our decision that your video is ineligible for the For You feed, learn more about submitting an appeal in the Content Violations and Bans section of our Help Center.
  • If you believe your account was banned incorrectly, learn more about submitting an appeal in the Account Safety section of our Help Center.

The content provided on this page is for informational purposes and educational use only and is not intended to provide mental health or medical services.

“The Tragic Events Topic Page” should not be deemed a substitute for medical, psychological, or psychiatric diagnosis, treatment, or advice. Do not disregard seeking professional medical advice because of any content and/or materials you may have read and/or heard on TikTok. You do not have to engage in these conversations if you do not feel ready to do so. By sharing your stories and/or experiences on TikTok, whether personal or otherwise, you acknowledge and agree that there is no expectation of privacy in any information you share.