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Guides

New User Guide

Hello and welcome to TikTok!

This guide is designed to provide an overview of TikTok and the many tools and controls we have built into the product to keep our community safe.

What is TikTok?

TikTok is a short form video app. It is a place for fun and positive content created by real people around the world. Our mission is to inspire creativity and bring joy.

Getting started

Providing your birth date

To sign up for TikTok, you must provide your date of birth. If you choose to create your account using another platform, you will also be asked to provide your birth date to us directly. From restricting access to certain features to tailoring the ads people can see, ensuring we have accurate information helps ensure community members have the correct age-appropriate experience.

Your privacy

When you use TikTok, we process your information to support your use and functionality of the platform. We also use such information to keep you and others safe. You can read our Privacy Policy to understand what information we collect about you and how we use and look after it. We are committed to respecting and protecting your privacy, and you can learn more about our privacy practices and your choices here.

Community Guidelines

Offering a safe and supportive environment is our top priority. We believe that feeling safe is essential to helping people feel comfortable with expressing themselves openly and creatively. We remove content, including video, audio, livestream, images, comments and text that violate our Community Guidelines, and accounts involved in severe or repeated violations. Under certain circumstances, we will go one step further and report the accounts to relevant legal authorities to keep our community safe. Our Community Guidelines apply to everyone, and to everything shared on TikTok.

TikTok basics

TikTok offers a home for creative expression where people can enjoy an eclectic range of immersive, genuine, and entertaining videos – from dance challenges to lip-syncing to DIY tutorials to historical parodies to internet memes. Learn more about the For You page, being a creator, and community safety on TikTok.

Safety & privacy tools

Promoting a positive TikTok environment where everyone feels safe and comfortable is our top priority. Learn more about the tools and settings we invest in to help you manage your TikTok experience.

View tools


Resources

To learn best practices for personal privacy, account security, and how to be a good digital citizen, visit our Youth Portal. Below you’ll find additional resource materials from our Safety Partners:

  • Media Literacy Council: #thinkb4youdo toolkit
  • TOUCH Community Services: TOUCHline for youth mental and cyber wellness 1800-377-2252 (Mon-Fri: 10am-6pm)
  • Fei Yue Community Services: Offers eC2.sg, an online counselling platform for Singaporean youth
  • CARE Singapore: Hear4U for psychological first aid via Whatsapp message 6978 2728 (Mon-Fri)