The EU Digital Services Act requires that platforms like TikTok put in place mechanisms to enable reporting of suspected illegal content.
The EU Digital Services Act requires that platforms like TikTok put in place mechanisms to enable reporting of suspected illegal content.
See below to learn more about the categories of illegal content.
*Reporting content as illegal may have serious consequences. When you report content as illegal, you must be specific and provide supporting evidence to allow us to make an informed decision. If the report does not contain enough information for TikTok to clearly assess whether the content is illegal, we will reject the report.
We believe that creative and joyful experiences on TikTok start with feeling safe, which is why we maintain and enforce a set of Community Guidelines and related policies that include rules and standards for using TikTok. These rules apply to everyone and everything on our platform, and they often match, and sometimes go beyond, local law requirements. While we primarily enforce these rules through automated and human moderation, our community around the world can also use the reporting functions to alert us to content they believe violates our policies.
As part of requirements under the Digital Services Act, we provide our community in the European Economic Area (EEA) with an additional option, ‘Report Illegal Content’, in the existing reporting function to alert us to content they believe breaches the law. Learn more about how to use this option here.
Content that is reported for being illegal will first be reviewed against our policies and removed globally if the content is found to violate TikTok's policies. If it does not, then a specialist team of moderators and, where necessary, legal reviewers, will assess the report and take action if the content is illegal, including, for example, by restricting access to the content in the country where the law has been broken.
When you report suspected illegal content, you will be asked to tell us what type of illegal content you are reporting by selecting a category of unlawfulness. This helps us to properly and effectively consider and respond to your report. Below, we have summarised what each of these illegal content reporting categories are, what they mean in practical terms, and what information would be helpful to provide to us when reporting content you think falls within the category in question.
Things you can do to help us assess your report
We need you to provide enough information to assess whether the content is in fact illegal. We are also legally required to balance any competing legal rights when considering an illegal report (like freedom of speech).
Child sexual exploitationSexualised content of young people (under the age of 18) or Child Sexual Abuse Material (CSAM) is any visual, textual and audible depictions or production of explicit or inferred child sexual assault and child exploitation. This could include:
TikTok has zero tolerance for child sexual exploitation. If you encounter this type of illegal content, do not download, save, comment on, share or interact with this content. Please report it via our illegal content reporting channels. Additionally, you can report to a trusted organisation or your local law enforcement. |
Terrorist offencesTerrorist offences include serious criminal activities such as endangering human life, hostage taking, destroying sensitive sites and disrupting fundamental resources. They also include a broad range of conduct which supports terrorism. These activities are often carried out for the purpose of seriously intimidating, destabilising or destroying a population, government or fundamental structures of a country or international organisation, or in an attempt to coerce them to act in a certain way. This could include:
TikTok takes an uncompromising stance against terrorism and violent extremism. |
Illegal hate speechIllegal hate speech is:
Legally protected characteristics could include race, ethnicity, national origin, sexual orientation, sex, gender, disability. To help us assess your report, where possible, please identify the precise statement or image that you believe amounts to illegal hate speech and explain why. |
Content relating to violent or organised crimeContent relating to violent or organised crime means illegal content which features graphic violence or participation in a criminal organisation. This could include:
To help us assess your report, where possible, please identify the criminal organisation (or its members) featured in the content. |
Illegal privacy-related violationsIllegal privacy-related violations means illegally disclosing someone’s personal data without their consent, or other private information in a way which violates their privacy rights. In some cases, this may include offering or threatening to disclose the information. To help us assess your report, please:
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Non-consensual sharing of private or intimate imagesNon-consensual sharing of private or intimate images means illegally distributing intimate images or videos without the individual’s consent. This could include:
To help us assess your report, where possible, please:
However, anyone can report an intimate image that appears to be shared without someone’s consent. |
Illegal goods/servicesIllegal goods/services means content which promotes or facilitates illegal services, or the sale or transfer of illegal goods. This could include:
To help us assess your report, please identify the illegal service or goods. |
Harassment or threatsThreats mean expressions of intent to commit a serious crime against an individual or group of individuals: in particular, threats to inflict serious physical injury or sexual violence, or threats to destroy or steal their property. To help us assess your report, where possible, please:
Harassment means persistent behaviour (i.e. it is not a one-off) targeted at an individual causing or intending to cause serious alarm or distress. To help us assess your report, where possible, please:
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DefamationDefamation is a false statement of fact or allegation about an individual or organisation which seriously harms their reputation. Such a statement is said to be defamatory of the individual. To help us assess your report, please:
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Consumer-related offencesConsumer-related offences means content which:
To help us assess your report, please:
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Information-related offencesInformation-related offences are offences where it is illegal to disclose particular information or to send certain communications. This may include:
Criminal misinformation This means illegally distributing misinformation in breach of EU/EEA and member state laws. To help us assess your report, please:
Contempt of court and breaching court rules Strict laws restrict the sharing of certain information about court proceedings. The purpose of these laws is to prevent information being shared that may unfairly influence a court case, protect the privacy of certain individuals involved in court cases and protect the integrity of the justice system. In some jurisdictions, “contempt of court” is the name given to certain breaches of court rules or court orders which risk unfairly influencing a court case. Content which could breach court rules in some countries includes:
To help us assess your report, please:
Breaching court orders Courts often introduce specific orders making it illegal for others to carry out particular activities or disclose certain information. Court orders might restrict:
To help us assess your report, please:
Illegal disclosure This means illegally disclosing information in breach of EU/EEA and member state laws. To help us assess your report, please:
Instructions/encouragement to suicide This means illegal content which assists, arranges, encourages or advises another person to attempt activities which lead to suicide. This could include:
The safety and well-being of the TikTok community is our top priority. If you or someone you know is struggling emotionally, help is available - please see our Resources section here. |
Financial crimeFinancial crime is criminal conduct relating to money or property. This could include:
To help us assess your report, please:
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National security-related offencesNational security-related offences means criminal conduct which threatens a country’s national security. This could include:
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Other illegal contentIf you encounter content which you believe is illegal but which does not appear to fall within any of the reporting categories listed above, you may choose to report it as “other illegal content”. To help us assess your report, please:
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