Last updated: April 2019
1. The types of information we collect
We may collect and use the following information about you:
We use the following Cookies:
“Do-not-track” signals are preferences that users can set on their web browser to limit how their activity is tracked across third-party websites or online services. The Platform does not respond to "do-not-track" signals in your web browser.
On our Platform, we use third-party analytics tools to help us measure traffic and usage trends for the Services. Traffic refers to the different data flows surrounding activities of the users on the Services. These tools, for example, collect information sent by your device or our Services, including the pages you visit, add-ons, and other information that assists us in improving the Service. The information will be used to report and evaluate your activities and patterns as a user of the Platform to provide services in accordance with these activities.
3. How we use your information
We will use the information we collect about you in the following ways:
o to administer the Platform (i.e. to provide our Services to you) and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes (i.e. to guarantee the Platform’s stability and security) and to solicit your feedback;
o to allow you to participate in interactive features of the Platform, when you choose to do so;
o to personalise the content you receive and provide you with tailored content, including location-related information, that will be of interest to you;
o to improve and develop our Platform and conduct product development;
o to measure and understand the effectiveness of the advertising we serve to you and others;
o to provide you with services based on the country settings you have chosen, such as advertising and other content that is related to the country settings;
o to make suggestions and recommendations to you and other users of the Platform about goods or services that will interest you or them;
o to allow other users to identify you via the "Find other friends" function as a user of the Service, to allow you to find other users and to connect with them on the Platform, and to support the socializing function of the Services;
o to provide you with your profile information to send to anyone you choose and to enable you to participate on the Platform and interact with other users;
o to make your information available to other users in accordance with the privacy settings you chose for the respective information;
o to show you content that is similar to content you liked or interacted with (by commenting and/or watching the content), content from your region as well as content from users you follow;
o to show you advertisements that are relevant to you;
o to promote the Services and use information that you give to us, such as User Content and video content that you can choose to broadcast on our Platform, as part of our advertising and marketing campaigns to promote the Platform;
o to enable our messenger service to function (although this information is only processed if you choose to use this function) and you can choose to delete any information in this regard on your discretion via the clear cache function within the Platform’s settings;
o to select and personalise ads, offers and other sponsored content for you;
o to help us detect abuse, fraud, and illegal activity on the Platform;
o to attempt to ensure that you are old enough to use our Services (as required by law).
o to notify you about changes to our Services;
o to communicate with you.
o to provide you with user support;
o to enforce our terms, conditions and policies;
o to receive payments from you and/or make payments to you in accordance with the Diamond and Flame provisions set out in the Supplemental Terms – Virtual Items Policy under the Terms of Service or under a separate Premium Content Creator Agreement, if applicable.
4. How we share your information
Most activity on the Platform is public, including your profile information, your time zone and language, when you created your account, and your videos and certain information about your activity like the date, time, and application and version of the platform you use. You also may choose to publish your location in your activity or your profile.
We will share your information with the following selected third parties:
We will also share your information with any member, subsidiary, parent, or affiliate of our corporate group, only for the purposes set out above, to assist in the improvement and optimisation of the Platform, in order to prevent illegal uses, increase user numbers, development, engineering and analysis of information or for our internal business purposes (How we use your information).
We will share your information with law enforcement agencies, public authorities or other organizations if legally required to do so, or if such use is reasonably necessary to:
We will also disclose your information to third parties:
5. Your Rights
Access and Updation
If you have registered for an account, you may access and update certain personal information that you have provided to us by logging into your online account and using the features and functionalities available there, though this may be restricted in instances where you are not able to verify your identity or there is suspicious activity associated with your account.
You can manage third party advertising preferences for some of the third parties we work with to serve advertising across the Internet by clicking here and by utilizing the choices available at http://www.networkadvertising.org/managing/opt_out.asp and www.aboutads.info/choices.
You can opt out of marketing or advertising emails by utilizing the “unsubscribe” link or mechanism noted in marketing or advertising emails you receive from us.
You can switch off location information functionality on your mobile device if you do not wish to share your GPS or mobile device location information with us.
6. The security of your information
We take steps to ensure that your information is treated securely and in accordance with this policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your information, for example, by encryption, we cannot guarantee the security of your information transmitted through the Platform; any transmission is at your own risk.
We have appropriate technical and organizational measures to ensure a level of security appropriate to the risk of varying likelihood and severity for the rights and freedoms of you and other users. We maintain these technical and organizational measures and will amend them from time to time to improve the overall security of our systems.
We will, from time to time, include links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any information to these websites.
Note that if you upload a video to the Platform for the first time, you will be notified that you are using the Platform on a public account, meaning that if you post a video it can be viewed by every user of the Platform regardless your connection to the user. You can limit the audience having access to the information included in the information that you post to the Platform in your privacy settings as specified in the information window. Changes to the privacy settings on the Platform will immediately apply and also affect Information that you have posted in the past. We will delete your information from your use of the Platform once you decided to delete the respective UGV or broadcast content or other information you provided in your profile.
7. How long we keep your information
We use the following criteria to determine the period for which we will keep your information:
After you have terminated your use of our Services, we can store your information in an aggregated and anonymised format. Notwithstanding the foregoing, we can also retain any personal information as reasonably necessary to comply with our legal obligations, allow us to resolve and litigate disputes, and to enforce our agreements.
8. Information relating to children
The Platform is not directed at children under the age of 13. If we become aware that personal information has been collected from a person under the age of 13 we will delete this information and terminate the person’s account. If you believe that we have collected information from a child under the age of 13, please contact us at
The most current version of this policy will govern our processing of your data. Your continued access to or use of the Services after the date of the updated policy constitutes your acceptance of the updated policy. If you do not agree to the updated policy, you must stop accessing or using the Services. We will generally notify all users of any material changes to this policy, through a notice on our Platform. However, you should look at this policy regularly to check for any changes. We will also update the “Last Updated” date at the top of this policy, which reflects the effective date of such policy.