Resources

We work with safety organizations around the world to help you navigate an online experience that feels safe and informed. Learn more about the resources that may be useful to you, your friends, and family members.

Hello, parents! On this page you’ll find information and resources to help you understand TikTok and how to help your teenager have the best experience with the app and community.

More generally, we encourage you to take an active role in your teenager's online experience overall. Start the conversation early about internet safety, online privacy, and the options available to them. Your guidance can be invaluable!


What is TikTok?

TikTok is the world's leading destination for short-form mobile videos. Our mission is to capture and present the world's creativity, knowledge, and moments that matter in everyday life. TikTok empowers everyone to be a creator directly from their smartphones, and is committed to building a community that encourages users to share their passion and creative expression through their videos.


Who is TikTok intended for?

TikTok is intended for users age 13 and over. Please do not allow a child under the age of 13 to use the app.


If you learn that your child under the age of 13 has registered for a TikTok account, you may alert us at privacy@tiktok.com. We will promptly take appropriate action.

For more on appropriate use, please see our Terms of Service and Community Guidelines.


Can I prevent my teen from downloading TikTok?

We encourage you to oversee your teen’s internet use, including any apps they may download. Both iOS and Android provide parental controls that let you block or limit specific apps, features, movies, music, and more at the device level.


Because TikTok is for users 13 and over, we’ve given it a strict 12+ app store rating. This allows you to use device-based parental controls to simply block the app from your underage child’s phone.


Please see the Apple App Store or Google Play Store instructions for more on parental controls (or “restrictions”) and how to enable them.


How can my teen control who sees their videos and sends them messages?

Users can control who can see their uploaded content, follow them, and send them messages by making their account private. With a private account, users can approve or deny followers and restrict their uploaded content and incoming messages to followers only.


If a user has a public profile, anyone signed into the TikTok app can view that user’s public videos. However, only approved followers can send that user a message.


Whether users choose to have a public or a private account, they can always:

  • block another from contacting them at any time
  • enable restrictions on comments, duets, or messages


For more settings that can help your teen control their TikTok experience, visit our Tools page.


Please remember: Even with a private account, profile information – including profile photo, username, and bio – will be visible to all users. Counsel your teen not to reveal personal information such as age, address, or phone number in his/her profile.


How can my teen report inappropriate content or behavior?

If you or your teen sees something that might violate our Terms of Service, please report it so our moderation team can take appropriate action. Users can report a specific video, user, or comment right within the app itself.


Furthermore, your teen can block another user from being able to view their content or send them messages.


Additional resources for you and your family

When helping your teen navigate their internet experience, we recommend consulting the following information produced specifically for parents:


Online safety resources like anti-bullying centers can also be useful. For example, in the US, StopBullying.gov provides tips on how to recognize warning signs and start a conversation with your teen. Please see our Online Safety page for just some of the additional resources you may find helpful.


There are also a number of resources available for you and your teen to find support in a difficult time. For example, in the US, crisis hotlines like the National Suicide Prevention Lifeline are available 24/7. Please see our Wellness page for just some of the additional resources you may find helpful.

Hello, parents! On this page you’ll find information and resources to help you understand TikTok and how to help your teenager have the best experience with the app and community.

More generally, we encourage you to take an active role in your teenager's online experience overall. Start the conversation early about internet safety, online privacy, and the options available to them. Your guidance can be invaluable!


What is TikTok?

TikTok is the world's leading destination for short-form mobile videos. Our mission is to capture and present the world's creativity, knowledge, and moments that matter in everyday life. TikTok empowers everyone to be a creator directly from their smartphones, and is committed to building a community that encourages users to share their passion and creative expression through their videos.


Who is TikTok intended for?

TikTok is intended for users age 13 and over. Please do not allow a child under the age of 13 to use the app.


If you learn that your child under the age of 13 has registered for a TikTok account, you may alert us at privacy@tiktok.com. We will promptly take appropriate action.

For more on appropriate use, please see our Terms of Service and Community Guidelines.


Can I prevent my teen from downloading TikTok?

We encourage you to oversee your teen’s internet use, including any apps they may download. Both iOS and Android provide parental controls that let you block or limit specific apps, features, movies, music, and more at the device level.


Because TikTok is for users 13 and over, we’ve given it a strict 12+ app store rating. This allows you to use device-based parental controls to simply block the app from your underage child’s phone.


Please see the Apple App Store or Google Play Store instructions for more on parental controls (or “restrictions”) and how to enable them.


How can my teen control who sees their videos and sends them messages?

Users can control who can see their uploaded content, follow them, and send them messages by making their account private. With a private account, users can approve or deny followers and restrict their uploaded content and incoming messages to followers only.


If a user has a public profile, anyone signed into the TikTok app can view that user’s public videos. However, only approved followers can send that user a message.


Whether users choose to have a public or a private account, they can always:

  • block another from contacting them at any time
  • enable restrictions on comments, duets, or messages


For more settings that can help your teen control their TikTok experience, visit our Tools page.


Please remember: Even with a private account, profile information – including profile photo, username, and bio – will be visible to all users. Counsel your teen not to reveal personal information such as age, address, or phone number in his/her profile.


How can my teen report inappropriate content or behavior?

If you or your teen sees something that might violate our Terms of Service, please report it so our moderation team can take appropriate action. Users can report a specific video, user, or comment right within the app itself.


Furthermore, your teen can block another user from being able to view their content or send them messages.


Additional resources for you and your family

When helping your teen navigate their internet experience, we recommend consulting the following information produced specifically for parents:


Online safety resources like anti-bullying centers can also be useful. For example, in the US, StopBullying.gov provides tips on how to recognize warning signs and start a conversation with your teen. Please see our Online Safety page for just some of the additional resources you may find helpful.


There are also a number of resources available for you and your teen to find support in a difficult time. For example, in the US, crisis hotlines like the National Suicide Prevention Lifeline are available 24/7. Please see our Wellness page for just some of the additional resources you may find helpful.