Lead Generation with CRM integration enables seamless lead management

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Lead Generation with CRM integration enables seamless lead management

January 12, 2022

Announcements

UPDATE: We are pleased to announce our partnership withLeadsBridge,which allows advertisers to transfer their leads captured through the TikTok Lead Generation objective directly to their CRM. The direct flow of leads will enable early follow-up of captured leads. Streamlined and early follow-up may increase the chances of conversion. LeadsBridge allows advertisers to connect, automate and sync leads and contacts with over 380 tools.


👉 Learn more about LeadsBridge CRM integration in theBusiness Help Center

UPDATE: We are pleased to announce our partnership withZapier.This integration enables advertisers to seamlessly transfer leads from TikTok Lead Generation directly into their CRM, bypassing the process of manually downloading leads and maintaining CSVs. It also allows them to increase chances of conversion by scheduling immediate lead follow-up. Businesses using the Zapier CRM integration with TikTok Lead Generation can also utilize downstream automation and integrations to further streamline the lead nurture cycle and maximize results. Zapier supports more than 3,000 apps which can be integrated with TikTok Lead Generation via Zapier integration. 


👉 Learn more about CRM integration in the Business Help Center

When businesses join TikTok, they can expect a truly original way to connect with the customers they care about and be part of the culture. TikTok is a place where businesses can grow their customer base and drive revenue impact through our immersive, vertical, short-form video format. Today, we are excited to introduce Lead Generation, TikTok's first-party solution, to help businesses reach customers and drive conversion with ease. Now businesses can share details of their products and services that are related, appealing, and interesting to their customers with a few simple taps. 

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TikTok's Lead Generation enables businesses of all sizes to create seamless interactions to reach prospects in order to convert them into potential customers. Lead Generation starts by making it easy for users to fill out a form and provide their information (e.g. Name, Email, Phone) in order to signal their interest in that particular product or service. Additionally, basic information that our users provide to TikTok can also be automatically populated for an efficient experience between the business and user.

 

TikTok's Lead Generation also enables businesses to create fully customizable messages that are relevant to multiple customer segments. Leads can then be downloaded manually or if integrated with a business' CRM, leads can be immediately activated. For businesses on TikTok, the information in these forms is vital to ensure that they are reaching interested customers in a respectable way.

With Lead Generation, when users submit their information to TikTok, a Privacy Notice will be displayed stating that we are collecting users' information for advertisers. The advertisers' privacy policy will be linked in the form. The personal information collected through Lead Generation that auto-fills will only be accessible by the advertiser. Users can edit their information on the form or click to exit out of the form at any time. This means that our community can be confident that when it comes to their data privacy, it's always their choice first.

 

We want to support and empower businesses on TikTok with seamless opportunities to connect deeply with their customers while ensuring that our community feels comfortable and safe on the platform. This is of the utmost importance to us. As such, we're constantly building upon our platform, policies, and suite of ad products to empower businesses to tell their story while safeguarding the information of our community and secure our platform and users' data.

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We're excited to bring TikTok's Lead Generation to businesses globally to support their many endeavors to reach, connect, and engage with their customers in a simple, seamless way. For more information on how to get started with Lead Generation, read ourHelp Center articleand see how brands in industries such as education, professional services, auto, finance and retail use Lead Generation. Additionally, check out our latest case studies from brands such asLazadaandNina Riccito see how they've connected and activated their customers on TikTok through Lead Generation. 

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