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She only placed it last night! 🙄#customerstories #smallbusiness #customerserviceproblems #crazycustomer #crazycustomersbelike
00:00/00:00
She only placed it last night! 🙄#customerstories #smallbusiness #customerserviceproblems #crazycustomer #crazycustomersbelike
themarshmallowco
TheMarshmallowCo · 2-18

874 comments

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Emily Rose Arizcorre

Order #51417 could you do a packing video! I'm so excited!! 🥰🥰🥰

2-18

365
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ahoonie

Order #51438 Please package video mine! I got 8 items 😁😁

2-19

116
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user5348836731217

You paid express SHIPPING, not express MAKING

2-18

2598
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Melissa Sargent

People thinking it’s Amazon prime, or something 🤦🏻‍♀️😂

2-18

201
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leishaanne25

😂😂😂 wait till they hear express post isn't an overnight service any more 😂😂😂

2-18

135
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Brittany Winters

processing time and shipping time are NOT the same thing. 😌

2-18

1165
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@5d_diamondartuk

Normalise not having to say sorry for something you shouldn’t be apologising for

2-18

581
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Grumpy

This never happened

2-22

35
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chrissy

Express shipping doesn’t mean express processing. 😳

2-18

6
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Roland Eriks

it'll ship expressly WHEN IT'S FINISHED BEING MADE, ma'am/sir

2-18

634
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Joell🌺

And when they arrive she’ll find something wrong then too

2-18

20
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Anj

I work as a customer service rep. People have the expectation that everyone should be as fast as Amazon when it comes to fulfillment & shipping 🙄

2-18

7
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Jodie Hill

A customer once asked me at 1pm if they could pick up a cake from me before 4pm the same day… they think it comes from thin air I swear 😳

2-18

13
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HH3461

Hold up - you can't take extra $ for express service, then ship normal speed - not cool

3-16

10
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TheMarshmallowCo · Creator

It doesn’t get shipped normal speed, it gets shipped with Express post. But it gets made at normal speed 😊

3-16

22
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SAY YES TO WATER

My fyp still doesn’t understand that I don’t eat mallows, but I have no issue commenting in support 🥰 good luck 👁👄👁

2-18

39
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TheMarshmallowCo · Creator

😂😂 Thanks for just being here!

2-22

13
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Kristy

We are not Amazon 😂🤪

2-18

92
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trina884

are you going to do any Easter theme ones

2-18

57
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TheMarshmallowCo · Creator

Yep! We’re working on it this weekend 😁 we’ll have them available for preorder early next week!

2-18

32
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HPReka

I was worried about the express shipping to Perth. You guys were great responding and it did make it safely 🥰

2-18

41
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TheMarshmallowCo · Creator

Yay thank you so much! 🥰

2-22

4
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user9824241051750

Omg I want to order some but I’m not a very patient person lol 😂

2-18

5
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TheMarshmallowCo · Creator

We promise it’s worth the wait! 😁

2-22

4
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Stacie Vaszil

Amazon isn’t even honoring their prime shipping anymore lol

2-18

5
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