restaurantideafactory
Restaurant Idea Factory Show
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Do Restaurant Influencers and Food Reviewers help or hurt the industry?
TikTok food reviewer Keith Lee started making videos reviewing food as a way to help his social anxiety. It has since led to 10.1 million followers and a mission to help family owned restaurants and give back to his community.
Shawn & Kyle RIF on the new food reviewer, the effects this is having on the industry and how being authentic is what matters.
In the full episode (RIF005) we discuss Keith Lee and his rise to TikTok stardom, how he helped save Frankensons Pizzeria in LasVegas, his appearance on Good Morning America and how TikTok is important for every business.
Restaurant Idea Factory (aka “RIF”) hosted by Kyle, Shawn, Jensen, airs weekly Fridays at 4pm ET. Presented by 7shifts, Marqii and Ovation
#RIF #restaurantindustry #restaurantculture #restaurantwages #hospitality #digitalhospitality #Keithlee #foodreviews #foodreviewers #foodcritics #restaurantsocialmedia
TikTok food reviewer Keith Lee started making videos reviewing food as a way to help his social anxiety. It has since led to 10.1 million followers and a mission to help family owned restaurants and give back to his community.
Shawn & Kyle RIF on the new food reviewer, the effects this is having on the industry and how being authentic is what matters.
In the full episode (RIF005) we discuss Keith Lee and his rise to TikTok stardom, how he helped save Frankensons Pizzeria in LasVegas, his appearance on Good Morning America and how TikTok is important for every business.
Restaurant Idea Factory (aka “RIF”) hosted by Kyle, Shawn, Jensen, airs weekly Fridays at 4pm ET. Presented by 7shifts, Marqii and Ovation
#RIF #restaurantindustry #restaurantculture #restaurantwages #hospitality #digitalhospitality #Keithlee #foodreviews #foodreviewers #foodcritics #restaurantsocialmedia
This is what the restaurant industry is known for!!
Kevin Ford has worked 27 years at Burger King and never missed a day, his reward was candy and a movie ticket.
Jensen and Kyle RIF on how Burger King completely blew it with Kevin and that Wendy’s should steal this guy away, sign him to a one day contract and give him a car.
In the full episode (RIF006) we RIF on how celebrating your workers is crucial, how Burger King dropped the ball, and now his GoFundMe is over $400,000!
Restaurant Idea Factory (aka “RIF”) hosted by Kyle, Shawn, Jensen, airs weekly Fridays at 4pm ET. Presented by 7shifts, Marqii and Ovation
#RIF #restaurantindustry #restaurantculture #restaurantwages #hospitality #digitalhospitality #burgerking #kevinford #hospitalityheroes #investinyourpeople
Kevin Ford has worked 27 years at Burger King and never missed a day, his reward was candy and a movie ticket.
Jensen and Kyle RIF on how Burger King completely blew it with Kevin and that Wendy’s should steal this guy away, sign him to a one day contract and give him a car.
In the full episode (RIF006) we RIF on how celebrating your workers is crucial, how Burger King dropped the ball, and now his GoFundMe is over $400,000!
Restaurant Idea Factory (aka “RIF”) hosted by Kyle, Shawn, Jensen, airs weekly Fridays at 4pm ET. Presented by 7shifts, Marqii and Ovation
#RIF #restaurantindustry #restaurantculture #restaurantwages #hospitality #digitalhospitality #burgerking #kevinford #hospitalityheroes #investinyourpeople
Are 3-Star reviews the worst?
CEO & Co-Founder of Marqii, Avi, reads us a 3-Star review of a customer falling out of love with their favorite spot.
Shawn RIFs on this review and states that at least a 3-Star review gives the restaurant a chance to fix a problem and win back a customer.
Restaurant Idea Factory (aka “RIF”) hosted by Kyle, Shawn, Jensen, airs weekly Fridays at 4pm ET. Presented by 7shifts, Marqii and Ovation
#RIF #restaurantindustry #restaurantculture #restaurantwages #hospitality #digitalhospitality #restaurantreviews #reviews #3starreviews #restaurantratings
CEO & Co-Founder of Marqii, Avi, reads us a 3-Star review of a customer falling out of love with their favorite spot.
Shawn RIFs on this review and states that at least a 3-Star review gives the restaurant a chance to fix a problem and win back a customer.
Restaurant Idea Factory (aka “RIF”) hosted by Kyle, Shawn, Jensen, airs weekly Fridays at 4pm ET. Presented by 7shifts, Marqii and Ovation
#RIF #restaurantindustry #restaurantculture #restaurantwages #hospitality #digitalhospitality #restaurantreviews #reviews #3starreviews #restaurantratings
Join us in this week's Reading Reviews as Avi shares his heartfelt 5-star 'review' of Restaurant Idea Factory.
In this week’s Reading Reviews segment, presented by Marqii, co-founder Avi takes the spotlight to share his thoughtful 'review' of Restaurant Idea Factory (RIF).
Avi expresses his enjoyment of RIFing with our crew, highlighting how the show always left him hungry, not just for food, but for the engaging conversations and camaraderie the RIF team brings. He applauds the educational, relevant, and sometimes silly topics discussed on the show, emphasizing his love for working with the team and his eagerness to come back again. Five stars all the way!
As Avi's review unfolds, Jensen, Kyle, and Shawn can't help but feel the emotional impact of his words. They express their sincere gratitude for Avi and acknowledge the vital role he plays as a valued member of the RIF community. Avi's support and contribution have been instrumental in shaping the Restaurant Idea Factory.
Join us in celebrating the power of reviews, heartfelt appreciation, and the incredible village that fuels the success of Restaurant Idea Factory
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #RIFReview #HeartfeltGratitude #FiveStars #RestaurantIdeaFactory #PodcastLove #GameChanger #RestaurantContent #RIFCommunity
In this week’s Reading Reviews segment, presented by Marqii, co-founder Avi takes the spotlight to share his thoughtful 'review' of Restaurant Idea Factory (RIF).
Avi expresses his enjoyment of RIFing with our crew, highlighting how the show always left him hungry, not just for food, but for the engaging conversations and camaraderie the RIF team brings. He applauds the educational, relevant, and sometimes silly topics discussed on the show, emphasizing his love for working with the team and his eagerness to come back again. Five stars all the way!
As Avi's review unfolds, Jensen, Kyle, and Shawn can't help but feel the emotional impact of his words. They express their sincere gratitude for Avi and acknowledge the vital role he plays as a valued member of the RIF community. Avi's support and contribution have been instrumental in shaping the Restaurant Idea Factory.
Join us in celebrating the power of reviews, heartfelt appreciation, and the incredible village that fuels the success of Restaurant Idea Factory
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #RIFReview #HeartfeltGratitude #FiveStars #RestaurantIdeaFactory #PodcastLove #GameChanger #RestaurantContent #RIFCommunity
What's the latest with NextBite?
In this week’s Market Watch segment, we dive into the whirlwind journey of NextBite, the food tech company making headlines.
Shawn brings us up to speed on the recent developments surrounding NextBite, from its acquisition by Sam Nazarian to the trajectory of Alex Canter, Founder, and the the fourth-generation owner of Canter's Deli in Los Angeles. With over 15 brands under its belt, including Nathan's Hot Dog and David Chang's Fuku, NextBite seemed poised for success.
However, the company has faced setbacks, including layoffs, asset sales, and now a class-action lawsuit. Shawn expresses his admiration for Alex and his iconic Canter's Deli, highlighting the impressive volume and historical significance of the restaurant. He also acknowledges Alex's innovation with Ordermark and NextBite, which aimed to revolutionize the industry's approach to technology.
While the challenges are undeniable, Shawn remains optimistic about Alex's ability to bounce back. He believes that this experience will serve as a catalyst for building something even better.
Join us on Restaurant Idea Factory as we delve into the world of NextBite, its founder, and the implications for the hospitality technology industry as a whole as well as Canter's Deli, Nathan's Hot Dogs, David Chang, Fuku, MrBeast Burger, Virtual Dining Concepts
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #NextBite #HospitalityTech #FoodTech #RestaurantIndustry #AlexCanter #MarketWatch #RestaurantIdeaFactory #Innovation
In this week’s Market Watch segment, we dive into the whirlwind journey of NextBite, the food tech company making headlines.
Shawn brings us up to speed on the recent developments surrounding NextBite, from its acquisition by Sam Nazarian to the trajectory of Alex Canter, Founder, and the the fourth-generation owner of Canter's Deli in Los Angeles. With over 15 brands under its belt, including Nathan's Hot Dog and David Chang's Fuku, NextBite seemed poised for success.
However, the company has faced setbacks, including layoffs, asset sales, and now a class-action lawsuit. Shawn expresses his admiration for Alex and his iconic Canter's Deli, highlighting the impressive volume and historical significance of the restaurant. He also acknowledges Alex's innovation with Ordermark and NextBite, which aimed to revolutionize the industry's approach to technology.
While the challenges are undeniable, Shawn remains optimistic about Alex's ability to bounce back. He believes that this experience will serve as a catalyst for building something even better.
Join us on Restaurant Idea Factory as we delve into the world of NextBite, its founder, and the implications for the hospitality technology industry as a whole as well as Canter's Deli, Nathan's Hot Dogs, David Chang, Fuku, MrBeast Burger, Virtual Dining Concepts
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #NextBite #HospitalityTech #FoodTech #RestaurantIndustry #AlexCanter #MarketWatch #RestaurantIdeaFactory #Innovation
Does The Bear expose the harsh realities of the restaurant industry or glorify its ugliness?
In this week’s Entertainment Feed segment, we dive into the controversial topic of The Bear's influence on the restaurant industry.
Renowned chef Rick Bayless doesn't hold back as he criticizes The Bear for glorifying the less appealing aspects of restaurants, claiming it sets the industry back by 20 years. He questions whether parents would allow their teenagers to work in the industry after watching the show.
Jensen, on the other hand, believes that The Bear merely reflects the existing standards and expectations of the industry. He suggests that the show may humanize the challenges by showcasing relatable characters like Carmy, Sidney, Tina, and Marcus, who become subculture heroes.
Join us on Restaurant Idea Factory as we explore the impact of The Bear on exposing inequities and the responsibility of the restaurant industry itself as well as Jeremy Allen White, Liza Colon-Zayas, Abby Elliott, Matty Matheson, Oliver Platt, Ayo Edebiri, Ebon Moss-Bachrach, Lionel Boyce.
Tune in to Restaurant Idea Factory (aka "RIF"), hosted by Kyle, Shawn, and Jensen, broadcasting live every Wednesday at 2:15pm ET. Presented by Davo, Marqii, and Ovation, this show is a must-watch for restaurant owners, managers, and professionals
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #TheBear #RestaurantIndustryRealities #IndustryStandards #RestaurantCulture #EquityInRestaurants #SubcultureHeroes #RestaurantIdeaFactory #EntertainmentFeed
In this week’s Entertainment Feed segment, we dive into the controversial topic of The Bear's influence on the restaurant industry.
Renowned chef Rick Bayless doesn't hold back as he criticizes The Bear for glorifying the less appealing aspects of restaurants, claiming it sets the industry back by 20 years. He questions whether parents would allow their teenagers to work in the industry after watching the show.
Jensen, on the other hand, believes that The Bear merely reflects the existing standards and expectations of the industry. He suggests that the show may humanize the challenges by showcasing relatable characters like Carmy, Sidney, Tina, and Marcus, who become subculture heroes.
Join us on Restaurant Idea Factory as we explore the impact of The Bear on exposing inequities and the responsibility of the restaurant industry itself as well as Jeremy Allen White, Liza Colon-Zayas, Abby Elliott, Matty Matheson, Oliver Platt, Ayo Edebiri, Ebon Moss-Bachrach, Lionel Boyce.
Tune in to Restaurant Idea Factory (aka "RIF"), hosted by Kyle, Shawn, and Jensen, broadcasting live every Wednesday at 2:15pm ET. Presented by Davo, Marqii, and Ovation, this show is a must-watch for restaurant owners, managers, and professionals
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #TheBear #RestaurantIndustryRealities #IndustryStandards #RestaurantCulture #EquityInRestaurants #SubcultureHeroes #RestaurantIdeaFactory #EntertainmentFeed
What advice would you give to your younger self?
In this week’s Guest Experience segment,, presented by Ovation, Founder & CEO Zack dives into the topic of writing a letter to your younger self.
Zack shares his recent podcast conversation with Diamond Dallas Page, where they discussed the importance of offering advice to one's younger self. Zack's advice? Don't try so hard to impress others, just be authentic and embrace your true self. He reflects on how he wishes he had been more laid-back and focused on building genuine connections with people.
Shawn, drawing from his own experiences, highlights the valuable lesson his grandfather taught him: stay curious, get involved, and ask for help. He emphasizes the challenges he faced in learning to ask for assistance, but acknowledges the power of seeking guidance and support from mentors. Opening up and being vulnerable allowed him to grow and find answers to his questions.
Join us on Restaurant Idea Factory as we explore the wisdom and insights shared by Zack and Shawn in their letters to their younger selves as well as Diamond Dallas Page, WWE, Rick Bayless, Tom Colicchio.
Tune in to Restaurant Idea Factory (aka "RIF"), hosted by Kyle, Shawn, and Jensen, broadcasting live every Wednesday at 2:15pm ET. Presented by Davo, Marqii, and Ovation, this show is a must-watch for restaurant owners, managers, and professionals.
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #LetterToYourYoungerSelf #AdviceFromExperts #AuthenticityMatters #StayCurious #AskForHelp #RestaurantIdeaFactory #GuestExperience #Ovation
In this week’s Guest Experience segment,, presented by Ovation, Founder & CEO Zack dives into the topic of writing a letter to your younger self.
Zack shares his recent podcast conversation with Diamond Dallas Page, where they discussed the importance of offering advice to one's younger self. Zack's advice? Don't try so hard to impress others, just be authentic and embrace your true self. He reflects on how he wishes he had been more laid-back and focused on building genuine connections with people.
Shawn, drawing from his own experiences, highlights the valuable lesson his grandfather taught him: stay curious, get involved, and ask for help. He emphasizes the challenges he faced in learning to ask for assistance, but acknowledges the power of seeking guidance and support from mentors. Opening up and being vulnerable allowed him to grow and find answers to his questions.
Join us on Restaurant Idea Factory as we explore the wisdom and insights shared by Zack and Shawn in their letters to their younger selves as well as Diamond Dallas Page, WWE, Rick Bayless, Tom Colicchio.
Tune in to Restaurant Idea Factory (aka "RIF"), hosted by Kyle, Shawn, and Jensen, broadcasting live every Wednesday at 2:15pm ET. Presented by Davo, Marqii, and Ovation, this show is a must-watch for restaurant owners, managers, and professionals.
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #LetterToYourYoungerSelf #AdviceFromExperts #AuthenticityMatters #StayCurious #AskForHelp #RestaurantIdeaFactory #GuestExperience #Ovation
What's all the buzz about alternative meats?
In this week’s Alternative Meats, our team delves into the fascinating world of alternative protein sources.
Jensen takes the stage to discuss the recent buzz surrounding alternative meats, ranging from plant-based options to cell-cultivated proteins and even insects. The debate around these alternative sources has been gaining momentum, leaving many restaurant professionals pondering their place in the industry.
Jensen shares his firsthand experience with Land Lovers' pre-marinated fajita meat and Mongolian beef-style alternatives. He admits his initial skepticism but is surprised by how quickly the taste and texture of these faux meats make you forget they're not the real deal. While he personally prefers authentic flank steak, Jensen recognizes the growing appeal and potential of these alternative meat products. He believes there's a clear market for them, and they're poised to make a significant impact.
Join us on Restaurant Idea Factory as we explore the world of alternative meats and open up the conversation on how restaurant owners, managers, and professionals are navigating this evolving landscape as well as Jose Andres, China Chilcano, Dominique Crenn, Bar Crenn, Dr. Huan Xia, Impossible, Beyond Meat, Eat, Good Meat, Yo Egg, TechCrunch, USDA, FDA
Tune in to Restaurant Idea Factory (aka "RIF"), hosted by Kyle, Shawn, and Jensen, broadcasting live every Wednesday at 2:15pm ET. Presented by Davo, Marqii, and Ovation, this show is a must-watch for restaurant owners, managers, and professionals.
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #AlternativeMeats #FutureOfProtein #PlantBased #CellCultivated #InsectsAsFood #RestaurantIdeaFactory #LandLovers #FoodInnovation
In this week’s Alternative Meats, our team delves into the fascinating world of alternative protein sources.
Jensen takes the stage to discuss the recent buzz surrounding alternative meats, ranging from plant-based options to cell-cultivated proteins and even insects. The debate around these alternative sources has been gaining momentum, leaving many restaurant professionals pondering their place in the industry.
Jensen shares his firsthand experience with Land Lovers' pre-marinated fajita meat and Mongolian beef-style alternatives. He admits his initial skepticism but is surprised by how quickly the taste and texture of these faux meats make you forget they're not the real deal. While he personally prefers authentic flank steak, Jensen recognizes the growing appeal and potential of these alternative meat products. He believes there's a clear market for them, and they're poised to make a significant impact.
Join us on Restaurant Idea Factory as we explore the world of alternative meats and open up the conversation on how restaurant owners, managers, and professionals are navigating this evolving landscape as well as Jose Andres, China Chilcano, Dominique Crenn, Bar Crenn, Dr. Huan Xia, Impossible, Beyond Meat, Eat, Good Meat, Yo Egg, TechCrunch, USDA, FDA
Tune in to Restaurant Idea Factory (aka "RIF"), hosted by Kyle, Shawn, and Jensen, broadcasting live every Wednesday at 2:15pm ET. Presented by Davo, Marqii, and Ovation, this show is a must-watch for restaurant owners, managers, and professionals.
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #AlternativeMeats #FutureOfProtein #PlantBased #CellCultivated #InsectsAsFood #RestaurantIdeaFactory #LandLovers #FoodInnovation
What happens when a restaurant claims to be open, but treats you poorly and blames you for showing up?
In this week’s Reading Reviews, Marqii's Co-founder Avi takes us on a journey through a 1-star review that he couldn't delete from his past.
Avi reveals a chilling encounter on a freezing January day. He placed an online order through MealPal, arrived at Pokey, and was met with aggressive yelling from the other side of the restaurant. They claimed to be closed, blaming Avi for not checking, despite multiple platforms stating they were open. It's a cautionary tale of how a simple miscommunication can lead to an unpleasant customer experience.
Join us on Restaurant Idea Factory as we dissect the challenges of handling restaurant closure mishaps and share Kyle's own unsettling experience where the owner seemed to disagree with him inside the restaurant we also RIF on MealPal, Google, Vesuvius Pizza.
Tune in to Restaurant Idea Factory (aka "RIF"), hosted by Kyle, Shawn, and Jensen, broadcasting live every Wednesday at 2:15pm ET. Presented by Davo, Marqii, and Ovation, this show is a must-watch for restaurant owners, managers, and professionals
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #ReadingReviews #RestaurantClosure #CustomerExperience #RestaurantMishaps #Miscommunication #CustomerService #RestaurantIndustry #RestaurantIdeaFactory
In this week’s Reading Reviews, Marqii's Co-founder Avi takes us on a journey through a 1-star review that he couldn't delete from his past.
Avi reveals a chilling encounter on a freezing January day. He placed an online order through MealPal, arrived at Pokey, and was met with aggressive yelling from the other side of the restaurant. They claimed to be closed, blaming Avi for not checking, despite multiple platforms stating they were open. It's a cautionary tale of how a simple miscommunication can lead to an unpleasant customer experience.
Join us on Restaurant Idea Factory as we dissect the challenges of handling restaurant closure mishaps and share Kyle's own unsettling experience where the owner seemed to disagree with him inside the restaurant we also RIF on MealPal, Google, Vesuvius Pizza.
Tune in to Restaurant Idea Factory (aka "RIF"), hosted by Kyle, Shawn, and Jensen, broadcasting live every Wednesday at 2:15pm ET. Presented by Davo, Marqii, and Ovation, this show is a must-watch for restaurant owners, managers, and professionals
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #ReadingReviews #RestaurantClosure #CustomerExperience #RestaurantMishaps #Miscommunication #CustomerService #RestaurantIndustry #RestaurantIdeaFactory
Is the hospitality tech industry handling layoffs responsibly?
In this week’s Market Watch segment, we shine a spotlight on the complexities of workforce management and ethical layoffs.
Avi RIFs on the difficult decisions and responsibilities that come with reducing the workforce.
He emphasizes the importance of prioritizing employees' livelihoods and well-being, exploring alternative measures before considering layoffs. Avi believes in taking care of his team, even if it means adjusting marketing budgets or embracing slower growth.
We also discuss Yahoo, Venmo, PayPal, American Express, MrBeast Burger.
Join us on Restaurant Idea Factory (aka "RIF"), hosted by Kyle, Shawn, and Jensen, broadcasting live every Wednesday at 2:15pm ET presented by Davo, Marqii, and Ovation,as we dissect the nuances of responsible downsizing and discuss whether the hospitality tech industry should view layoffs as a last resort rather than a casual business practice, especially when subsequent hiring follows shortly after
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #WorkforceChallenges #EthicalLayoffs #ResponsibleGrowth #EmployeeWellbeing #HospitalityTechIndustry #WorkforceManagement #BusinessEthics
In this week’s Market Watch segment, we shine a spotlight on the complexities of workforce management and ethical layoffs.
Avi RIFs on the difficult decisions and responsibilities that come with reducing the workforce.
He emphasizes the importance of prioritizing employees' livelihoods and well-being, exploring alternative measures before considering layoffs. Avi believes in taking care of his team, even if it means adjusting marketing budgets or embracing slower growth.
We also discuss Yahoo, Venmo, PayPal, American Express, MrBeast Burger.
Join us on Restaurant Idea Factory (aka "RIF"), hosted by Kyle, Shawn, and Jensen, broadcasting live every Wednesday at 2:15pm ET presented by Davo, Marqii, and Ovation,as we dissect the nuances of responsible downsizing and discuss whether the hospitality tech industry should view layoffs as a last resort rather than a casual business practice, especially when subsequent hiring follows shortly after
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #WorkforceChallenges #EthicalLayoffs #ResponsibleGrowth #EmployeeWellbeing #HospitalityTechIndustry #WorkforceManagement #BusinessEthics
What's the one word that can transform your guest experience from good to phenomenal?
In this week’s Guest Experience segment presented by Ovation, Founder & CEO Zack dives deep into the heart of exceptional guest experiences and the game-changing insight that CARING, not “Karen”, is the secret ingredient that elevates the guest experience to new heights.
Discover the invaluable lesson learned by Shawn and his team as they realized that hiring experienced hospitality professionals alone was not enough. In their journey, they uncovered that true care for guests goes beyond technical skills. It's about hiring individuals with empathy, passion, and a genuine desire to make a difference. Experience as a server or bartender takes a backseat to the power of training and nurturing a team that truly cares.
We also discuss Cali BBQ, McDonald's, and Gary Vee.
Join us on Restaurant Idea Factory (aka "RIF"), hosted by Kyle, Shawn, and Jensen, broadcasting live every Wednesday at 2:15pm ET presented by Davo, Marqii, and Ovation, as we unlock the secrets to empowering and motivating your team to deliver outstanding care and create unforgettable guest experiences
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #GuestExperience #SecretIngredient #UnforgettableService #EmpathyInHospitality #TeamMotivation #RestaurantLeadership #HospitalityIndustry #RestaurantIdeaFactory
In this week’s Guest Experience segment presented by Ovation, Founder & CEO Zack dives deep into the heart of exceptional guest experiences and the game-changing insight that CARING, not “Karen”, is the secret ingredient that elevates the guest experience to new heights.
Discover the invaluable lesson learned by Shawn and his team as they realized that hiring experienced hospitality professionals alone was not enough. In their journey, they uncovered that true care for guests goes beyond technical skills. It's about hiring individuals with empathy, passion, and a genuine desire to make a difference. Experience as a server or bartender takes a backseat to the power of training and nurturing a team that truly cares.
We also discuss Cali BBQ, McDonald's, and Gary Vee.
Join us on Restaurant Idea Factory (aka "RIF"), hosted by Kyle, Shawn, and Jensen, broadcasting live every Wednesday at 2:15pm ET presented by Davo, Marqii, and Ovation, as we unlock the secrets to empowering and motivating your team to deliver outstanding care and create unforgettable guest experiences
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #GuestExperience #SecretIngredient #UnforgettableService #EmpathyInHospitality #TeamMotivation #RestaurantLeadership #HospitalityIndustry #RestaurantIdeaFactory
What's behind Netflix's foray into the restaurant industry?
In this week’s Entertainment Feed segment, we delve into the intriguing world of Netflix's unexpected venture into the restaurant scene.
Kyle RIFs on the question that's on everyone's mind: Why is Netflix stepping into the restaurant game? Are they merely capitalizing on the popularity of their TV Celebrity Chefs by introducing dishes inspired by their shows, or is there a better approach to hosting exclusive events with the Chefs themselves?
Prepare your taste buds as Netflix Bites, set to open on June 30th in Los Angeles, promises a culinary experience like no other. Indulge in delectable creations from renowned chefs featured on beloved shows such as Chef's Table, Iron Chef, and Is it Cake.
From the mastery of Iron Chef Curtis Stone to the culinary artistry of Dominique Creen, Ming Tsai, Andrew Zimmern, Rodney Scott, Ann Kim, Nadia Hussein, and Jacques Torres, the menu is a tantalizing blend of talent and flavors. To quench your thirst, sip on expertly crafted drinks by Franke Solarik, Julie Reiner, LP O'Brien, and Kate Gerwin of Drink Masters.
While the concept may seem intriguing, Kyle offers a different perspective, questioning the need for Netflix's entry into the restaurant business. He highlights the exclusive experiences created by Steve from 8it at Soho House, emphasizing that this venture might be a diluted version of those high-end culinary events.
We also discuss Queen's Gambit, Carnegie Deli, Zagat, Disney, Chef Francis Mallmann, Wegmans, Bucket Listers, Barbie, Danny Meyer, Lexus.
Tune in to Restaurant Idea Factory (aka "RIF"), hosted by Kyle, Shawn, and Jensen, broadcasting live every Wednesday at 2:15pm ET presented by Davo, Marqii, and Ovation, to discover the inside scoop on Netflix's culinary adventure, uncovering whether it's a gimmick or a genuine exploration of the dining world.
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #NetflixBites #CelebrityChefs #CulinaryVenture #RestaurantIndustry #FoodExperience #NetflixEats #ExclusiveEvents #RestaurantIdeaFactory
In this week’s Entertainment Feed segment, we delve into the intriguing world of Netflix's unexpected venture into the restaurant scene.
Kyle RIFs on the question that's on everyone's mind: Why is Netflix stepping into the restaurant game? Are they merely capitalizing on the popularity of their TV Celebrity Chefs by introducing dishes inspired by their shows, or is there a better approach to hosting exclusive events with the Chefs themselves?
Prepare your taste buds as Netflix Bites, set to open on June 30th in Los Angeles, promises a culinary experience like no other. Indulge in delectable creations from renowned chefs featured on beloved shows such as Chef's Table, Iron Chef, and Is it Cake.
From the mastery of Iron Chef Curtis Stone to the culinary artistry of Dominique Creen, Ming Tsai, Andrew Zimmern, Rodney Scott, Ann Kim, Nadia Hussein, and Jacques Torres, the menu is a tantalizing blend of talent and flavors. To quench your thirst, sip on expertly crafted drinks by Franke Solarik, Julie Reiner, LP O'Brien, and Kate Gerwin of Drink Masters.
While the concept may seem intriguing, Kyle offers a different perspective, questioning the need for Netflix's entry into the restaurant business. He highlights the exclusive experiences created by Steve from 8it at Soho House, emphasizing that this venture might be a diluted version of those high-end culinary events.
We also discuss Queen's Gambit, Carnegie Deli, Zagat, Disney, Chef Francis Mallmann, Wegmans, Bucket Listers, Barbie, Danny Meyer, Lexus.
Tune in to Restaurant Idea Factory (aka "RIF"), hosted by Kyle, Shawn, and Jensen, broadcasting live every Wednesday at 2:15pm ET presented by Davo, Marqii, and Ovation, to discover the inside scoop on Netflix's culinary adventure, uncovering whether it's a gimmick or a genuine exploration of the dining world.
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #NetflixBites #CelebrityChefs #CulinaryVenture #RestaurantIndustry #FoodExperience #NetflixEats #ExclusiveEvents #RestaurantIdeaFactory
How are robots reshaping the kitchen?
In this week’s Robotic Revelation segment, we explore the fascinating world of production robotics and its implications for kitchen operations.
Jensen RIFs on the size and effectiveness of Nala Robotics' innovative creations: the autonomous Bowl Bot and Sandwich Bot. These remarkable robots can prepare a wide range of sandwiches and bowls, utilizing a minimal amount of space.
The Sandwich Bot operates within a compact 16-foot by 12-foot area, offering 48 options of meats, vegetables, and cheeses. Meanwhile, the Bowl Bot occupies a ten by ten footprint, crafting delicious bowls with 28 ingredients for bases, proteins, and toppings.
We also discuss Which which, Jersey Mike's, Jimmy John's, Costa Coffee, Sweetgreen, Farmer Jules, Coco's, Domino's.
Tune in to Restaurant Idea Factory (aka "RIF"), hosted by Kyle, Shawn, and Jensen, broadcasting live every Wednesday at 2:15pm ET. Presented by Davo, Marqii, and Ovation, this show is a must-watch for restaurant owners, managers, and professionals seeking to optimize their financial management strategies.
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #ProductionRobotics #KitchenAutomation #BowlBot #SandwichBot #KitchenEfficiency #LaborImpact #CulinaryCraftsmanship #FutureofCooking
In this week’s Robotic Revelation segment, we explore the fascinating world of production robotics and its implications for kitchen operations.
Jensen RIFs on the size and effectiveness of Nala Robotics' innovative creations: the autonomous Bowl Bot and Sandwich Bot. These remarkable robots can prepare a wide range of sandwiches and bowls, utilizing a minimal amount of space.
The Sandwich Bot operates within a compact 16-foot by 12-foot area, offering 48 options of meats, vegetables, and cheeses. Meanwhile, the Bowl Bot occupies a ten by ten footprint, crafting delicious bowls with 28 ingredients for bases, proteins, and toppings.
We also discuss Which which, Jersey Mike's, Jimmy John's, Costa Coffee, Sweetgreen, Farmer Jules, Coco's, Domino's.
Tune in to Restaurant Idea Factory (aka "RIF"), hosted by Kyle, Shawn, and Jensen, broadcasting live every Wednesday at 2:15pm ET. Presented by Davo, Marqii, and Ovation, this show is a must-watch for restaurant owners, managers, and professionals seeking to optimize their financial management strategies.
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #ProductionRobotics #KitchenAutomation #BowlBot #SandwichBot #KitchenEfficiency #LaborImpact #CulinaryCraftsmanship #FutureofCooking
How has remote work changed the restaurant industry?
In this week’s Get Real segment, we discuss the significant changes remote work has brought to the restaurant industry. From the decline of foot traffic in big city downtowns to the rise of suburban corridors, operators are facing new challenges and opportunities.
Kyle RIFs on how the middle of the week has become the new preferred time for remote workers. Tuesdays, Wednesdays, and Thursdays are now bustling with activity as people choose to stay close to home, avoiding the midweek grind. Additionally, weekends are witnessing a shift, with quieter evenings as more individuals venture out of town.
Discover why many New York City brands are expanding into the suburbs, despite lower volumes. Lower rents and a steady flow of customers make it an attractive proposition, with $6 million restaurants seeing success even at $1.5 - $2 million.
Join us in the full episode (RIF025) as we delve into the transformative impact of remote work on the restaurant industry and uncover strategies for adaptation and success as well as Raising Cane’s, Wow Bao, Geoff Alexander, Old Hickory Smokers, MRI Springboard, and National Restaurant Association show.
Tune in to Restaurant Idea Factory (aka “RIF”), hosted by Kyle, Shawn, and Jensen, broadcasting live every Wednesday at 2:15pm ET. Presented by Davo, Marqii, and Ovation, this show is a must-watch for restaurant owners, managers, and professionals seeking to optimize their financial management strategies.
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #RemoteWorkImpact #RestaurantIndustryChanges #SuburbanCorridors #AdaptOrLoseOut #FootTrafficShift #WorkWeekTransformation #NewOpportunities #RestaurantAdaptation
In this week’s Get Real segment, we discuss the significant changes remote work has brought to the restaurant industry. From the decline of foot traffic in big city downtowns to the rise of suburban corridors, operators are facing new challenges and opportunities.
Kyle RIFs on how the middle of the week has become the new preferred time for remote workers. Tuesdays, Wednesdays, and Thursdays are now bustling with activity as people choose to stay close to home, avoiding the midweek grind. Additionally, weekends are witnessing a shift, with quieter evenings as more individuals venture out of town.
Discover why many New York City brands are expanding into the suburbs, despite lower volumes. Lower rents and a steady flow of customers make it an attractive proposition, with $6 million restaurants seeing success even at $1.5 - $2 million.
Join us in the full episode (RIF025) as we delve into the transformative impact of remote work on the restaurant industry and uncover strategies for adaptation and success as well as Raising Cane’s, Wow Bao, Geoff Alexander, Old Hickory Smokers, MRI Springboard, and National Restaurant Association show.
Tune in to Restaurant Idea Factory (aka “RIF”), hosted by Kyle, Shawn, and Jensen, broadcasting live every Wednesday at 2:15pm ET. Presented by Davo, Marqii, and Ovation, this show is a must-watch for restaurant owners, managers, and professionals seeking to optimize their financial management strategies.
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #RemoteWorkImpact #RestaurantIndustryChanges #SuburbanCorridors #AdaptOrLoseOut #FootTrafficShift #WorkWeekTransformation #NewOpportunities #RestaurantAdaptation
Are you harnessing the full potential of your accountant?
In this week's Sleep at Night segment presented by Davo, Co-Founder, David, dives deep into the crucial role accountants play in restaurant businesses. From creating balance sheets and PNL statements to providing valuable insights and advice, accountants act as trusted advisors who shine a light on the financial intricacies of your operation.
Kyle RIFs on how big chains leverage their monthly, weekly, and daily report cards to achieve unparalleled success. Discover the secrets behind their systematized approach and immense profitability.
In the full episode (RIF025), we uncover the true responsibilities of accountants and shed light on the common misconceptions that hinder restaurant owners from maximizing their financial potential as well as CohnReznick, US Foods, US Bank, Union Bank, RestaurantOwner.com, and Restaurant Startup & Growth Magazine .
Tune in to Restaurant Idea Factory (aka "RIF"), hosted by Kyle, Shawn, and Jensen, broadcasting live every Wednesday at 2:15pm ET. Presented by Davo, Marqii, and Ovation, this show is a must-watch for restaurant owners, managers, and professionals seeking to optimize their financial management strategies.
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #RestaurantIdeaFactory #FinancialManagement #AccountantsInRestaurants #RestaurantFinanceTips #MaximizeProfitability #BusinessInsights #RestaurantSuccess #FinancialAdvice
In this week's Sleep at Night segment presented by Davo, Co-Founder, David, dives deep into the crucial role accountants play in restaurant businesses. From creating balance sheets and PNL statements to providing valuable insights and advice, accountants act as trusted advisors who shine a light on the financial intricacies of your operation.
Kyle RIFs on how big chains leverage their monthly, weekly, and daily report cards to achieve unparalleled success. Discover the secrets behind their systematized approach and immense profitability.
In the full episode (RIF025), we uncover the true responsibilities of accountants and shed light on the common misconceptions that hinder restaurant owners from maximizing their financial potential as well as CohnReznick, US Foods, US Bank, Union Bank, RestaurantOwner.com, and Restaurant Startup & Growth Magazine .
Tune in to Restaurant Idea Factory (aka "RIF"), hosted by Kyle, Shawn, and Jensen, broadcasting live every Wednesday at 2:15pm ET. Presented by Davo, Marqii, and Ovation, this show is a must-watch for restaurant owners, managers, and professionals seeking to optimize their financial management strategies.
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #RestaurantIdeaFactory #FinancialManagement #AccountantsInRestaurants #RestaurantFinanceTips #MaximizeProfitability #BusinessInsights #RestaurantSuccess #FinancialAdvice
Exploring Flipdish's game-changing acquisition of Jinoby and the growing trend of vertically integrated restaurant management systems.
In this week’s Market Watch segment, we dive into Flipdish's strategic move to acquire Jinoby, furthering their position as an end-to-end restaurant management system and highlighting the race for scale and functionality in the hospitality tech industry.
Jensen RIFs on the significance of partnerships, acquisitions, and mergers as technology companies recognize the need for comprehensive solutions. He discusses the dominance of a few key players like Toast and the cyclical nature of technology, where startups rise to the top and then face the risk of losing their primary value proposition, and become monoliths.
In the full episode (RIF025), we uncover the challenges and opportunities in achieving scale without sacrificing the core purpose of supporting restaurants, while examining the evolving landscape of restaurant technology as well as GoDaddy, National Restaurant Association show, and Toast.
Restaurant Idea Factory (aka "RIF") hosted by Kyle, Shawn, and Jensen, broadcasts live every Wednesday at 2:15pm ET. Presented by Davo, Marqii, and Ovation, this show is a must-watch for restaurant owners, managers, and professionals seeking valuable insights and solutions.
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #RestaurantIdeaFactory #MarketWatch #RestaurantTech #FlipdishAcquisition #VerticalIntegration #HospitalityTech #RestaurantManagementSystem #TechIndustryTrends
In this week’s Market Watch segment, we dive into Flipdish's strategic move to acquire Jinoby, furthering their position as an end-to-end restaurant management system and highlighting the race for scale and functionality in the hospitality tech industry.
Jensen RIFs on the significance of partnerships, acquisitions, and mergers as technology companies recognize the need for comprehensive solutions. He discusses the dominance of a few key players like Toast and the cyclical nature of technology, where startups rise to the top and then face the risk of losing their primary value proposition, and become monoliths.
In the full episode (RIF025), we uncover the challenges and opportunities in achieving scale without sacrificing the core purpose of supporting restaurants, while examining the evolving landscape of restaurant technology as well as GoDaddy, National Restaurant Association show, and Toast.
Restaurant Idea Factory (aka "RIF") hosted by Kyle, Shawn, and Jensen, broadcasts live every Wednesday at 2:15pm ET. Presented by Davo, Marqii, and Ovation, this show is a must-watch for restaurant owners, managers, and professionals seeking valuable insights and solutions.
#restaurantindustry #restaurantculture #restauantadvice #restaurantowner #restaurantmarketing #RestaurantIdeaFactory #MarketWatch #RestaurantTech #FlipdishAcquisition #VerticalIntegration #HospitalityTech #RestaurantManagementSystem #TechIndustryTrends