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Chirag The Storyteller


NYC | Googler | 24 Connecting people with new ideas via storytelling Free Ebook↓



Replying to @entrekey
The prospective stage of the Customer Loyalty Ladder refers to customers who have not yet made a purchase but are considering doing so. At this stage, it is essential to provide potential customers with the necessary information and incentives to persuade them to try the product or service. This can include providing detailed product information, offering free samples, or providing special discounts for first-time customers. By providing this information and incentives, businesses can build trust with potential customers and encourage them to make their first purchase. Additionally, businesses should focus on delivering a positive customer experience, as this can greatly influence the decision-making process of prospective customers. Overall, the prospective stage is an opportunity for businesses to showcase the value of their products or services and establish a foundation for long-term customer loyalty.

#customeracquisition #trialoffer #newcustomer #firstpurchase #brandawareness
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